About You:

You like learning, challenges, working in a team and as a team. Helping people/clients gives you a huge sense of satisfaction and accomplishment. You understand that building trustful relationships is key. You are good at what you do and you also know areas you need to improve. You have a strong drive for results, and you help make others better. You want to work in a company where you are valued, the work you do has tangible impact, and there is opportunity for continued career advancement and growth.

If this is you, read on.

About Us:

We are a locally-owned business providing comprehensive IT services to small- and medium-sized businesses in the Bellevue/Redmond/Kirkland area. Nationwide, TeamLogic IT is a recognized Managed Services leader, ranked #36 on the annual MSP Mentor list of the Top 501 world-wide company rankings of progressive managed IT services providers.

We care about our clients, employees, partners and community. Being Proactive, Responsive, and Preventative are our pillars of Operation.

We utilize technology to ensure our clients can operate their businesses securely, reliably and optimally.

The Opportunity:

The IT Systems Engineer I requires both proven experience with technology and outstanding personal communication skills. The successful candidate will have the opportunity to grow their career with a fast growing IT services company, leveraging cutting-edge tools and technology.

You will be working onsite and remotely and ALWAYS engaging with clients. The position requires problem solving and solution building. You will be encouraged to keep learning.

The focus will always be on being Proactive, Responsive and Preventative. Security is fundamental, key and critical.

A positive, service-oriented personality is a must. The successful candidate is one who has an open mind, a strong desire for continuous learning and an effective team player.

Our ideal candidate has the following qualifications:

2+ years hands-on experience, ideally with an IT managed services provider (MSP)
Setting up, configuring, troubleshooting and fixing networking equipment, Windows servers and workstations, Active Directory, O365
Experience with
- virtualization technologies such as VMWare, Hyper-V and managing virtual machines
- firewalls such as Sonicwall, Sophos, Cisco
- backup technologies including cloud-based backups
- cloud platforms such as Microsoft Azure
- RMM (remote monitoring and management) such as Kaseya, ticketing system such as Autotask or Connectwise.
Provided exceptional customer service and technical expertise on inbound calls and tickets generated by customers
Possesses strong organizational and time-management skills
Results-oriented, self-motivated, energetic, professional, reliable and a team player
Sales training/experience is a plus

Ideally you will have one or more of the following certifications:

CompTIA A+, Net+ and/or CompTIA Security+
CCNA or CCIE-Cisco certifications a real plus
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)

We offer competitive wages, health insurance 50% employer paid, PTO, challenging work, career opportunities, within a supportive work environment and ongoing training. We encourage, support and reward ongoing certifications.

Job Type: Full-time

Compensation: $28.00 - $35.00 per hour

Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

We’re Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

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Why Should You Join Us?

Flexible Scheduling

Competitive Compensation

Career Advancement Opportunities

People First Culture