IT Technical Support Engineer (Azure Specialized) - Level II
Full Time • Stuart
Responsive recruiter
Benefits:
- 401(k)
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job description
Our Level II Technician requires both proven experience with technology and outstanding personal and customer service communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. The Level II Technician has hands-on expertise solving our client's day-to-day technology issues (Windows and email config, PC server and workstation configuration, networking, virtualization (VMware), cloud services (Azure, AWS), and much more). Secondarily, you will work jointly with sales to provide pre-sales and post-sales support, including tasks such as discovery meetings, site visits, proposals, and technical presentations, technical assessments, implementation, and ongoing technical account management. A positive, service-oriented, team-oriented, communicative personality is a must.
Our Level II Technician requires both proven experience with technology and outstanding personal and customer service communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. The Level II Technician has hands-on expertise solving our client's day-to-day technology issues (Windows and email config, PC server and workstation configuration, networking, virtualization (VMware), cloud services (Azure, AWS), and much more). Secondarily, you will work jointly with sales to provide pre-sales and post-sales support, including tasks such as discovery meetings, site visits, proposals, and technical presentations, technical assessments, implementation, and ongoing technical account management. A positive, service-oriented, team-oriented, communicative personality is a must.
Our ideal candidate has the following qualifications:
- Minimum of five years hands-on experience configuring, troubleshooting, and repairing networking equipment, Windows servers and workstations, Active Directory, and MS365
- Three years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (Remote Monitoring and Management) tools is a plus
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Sales training/experience is a plus
- Valid Driver License and ability to drive to customer locations when required.
Ideally, you will have one or more of the following certifications:
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications are a real plus
- AutoTask and NinjaOned experience are not required but will stand out since we use those daily.
- We offer competitive wages, challenging work, career opportunities, a pleasant work environment, and ongoing training
If you are interested in a role at TeamLogic IT, please download, complete, and email this application form: http://bit.ly/TLITjobApplication.
Work Location:
- One location
Work Remotely
- No
Job Type: Full-time
Schedule:
- 8 hour shift
Application Question(s):
- Are you able to work in Stuart, FL (34994)?
- Are you willing to undergo a background check?
Education:
- College or equivalent (Preferred)
Experience:
- Windows: 5 years (Preferred)
- IT Service & Support: 3 years (Preferred)
Work Location: In person
Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.
If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.
We’re Committed to a People First Culture
Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.
(if you already have a resume on Indeed)
Or apply here.
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
People First Culture