Responsive recruiter

Benefits:

Locally owned and operated
Competitive salary
Flexible schedule
Health insurance
Paid time off
Training & development
Opportunity for advancement

Summary

We are inviting experienced Managed IT Services (MSP) Level 3 Technicians to express interest in potential future career opportunities with our team. This is not an active vacancy, and there is no immediate hiring taking place. Submissions will be kept on file, and qualified candidates will be contacted when relevant positions open.

If you are passionate about delivering exceptional IT support to small- and medium-sized businesses and want to be considered for upcoming roles, we encourage you to join our talent pipeline.

Important Note

This listing is for future consideration only. Employment opportunities are not currently available, and submitting your information does not constitute an application for a specific open position.

Responsibilities (Anticipated Scope of Future Roles)

Technical Support: Offer expert assistance for IT systems, encompassing servers, networks, and applications. Troubleshoot complex issues escalated by Level 1 and 2 technicians.
Network Management: Design, implement, and maintain secure network solutions. Monitor network performance proactively.
System Administration: Perform maintenance, upgrades, and security hardening across client environments.
Client Interaction: Build and maintain strong client relationships to foster long-term success. Recommend technology solutions that align with business goals.
Project Management: Lead IT projects, including migrations, deployments, and infrastructure improvements.
Documentation: Maintain accurate technical documentation and standard operating procedures to ensure consistency and efficiency.
Training and Mentorship: Support the development of junior technicians.
Compliance: Ensure systems adhere to data protection and cybersecurity regulations.
Emergency Support: Respond promptly to critical issues, including after-hours support as needed.

Knowledge, Skills, & Qualifications

Experience & Education

Minimum 5 years of IT support experience, with at least 2 years in a senior or Level 3 role.
MSP experience is strongly preferred.
Bachelor’s degree in IT, Computer Science, or related field preferred.
Relevant certifications (e.g., CompTIA Network+/Security+, Microsoft Azure Administrator, CCNA) are advantageous.

Technical Expertise

Windows and Linux servers
Virtualization (VMware, Hyper-V)
Cloud platforms (Azure, AWS)
Networking, firewalls, VPNs, and security best practices
Monitoring tools (e.g., SolarWinds, Auvik)
RMM and ticketing systems (NinjaRMM, Autotask PSA, ServiceNow)

Other Competencies

Strong documentation practices (Hudu, IT Glue)
Problem-solving and project management skills
Excellent communication and customer service abilities
Adaptability in a fast-paced environment

Work Environment

Blend of onsite and remote work depending on client needs.
Occasional travel to client locations.
Flexibility to support emergencies or project deadlines.

Benefits (If Offered in Future Openings)

Competitive salary and performance-based incentives
Health insurance
Paid time off and holidays
Professional development support
Flexible scheduling and remote work options
Collaborative team culture

Company Overview

At TeamLogic IT, we help businesses leverage technology effectively and securely. As part of a dynamic local office backed by a national network, you will have the opportunity to grow your skills, contribute to client success, and collaborate with talented professionals across North America.

How to Express Interest

If you would like to be considered for future opportunities, please submit your resume and a brief cover letter outlining your background and the types of roles that interest you. We will review expressions of interest periodically and reach out when suitable openings become available.

Please note:

There is no active recruitment process for this position.
Employment start dates are not yet determined.
You may hear back that you don't meet minimum requirements or that you will be saved in our candidate database.
Inclusion in our candidate database does not guarantee future employment.

Compensation: $75,000.00 - $95,000.00 per year

Our growth isn’t measured in numbers, it’s an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle, you’ll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries, flex know-how and resolve challenges with smart solutions. That’s a good thing since technology is always advancing, creating an environment that’s fast-paced and dynamic. When you work for a local office, you’re part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

We’re Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better, grow faster and achieve more. As a result, we are constantly providing our teams with the highest level of support, training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to TeamLogic IT Corporate.

(if you already have a resume on Indeed)